Wheelchair users can apply for train tickets online

JR has been making improvements to its online booking platform and travelers on wheelchairs can now apply for tickets online.

 

For Nozomi/Hikari/Kodama trains

https://railway.jr-central.co.jp/pwd/wheelchair/#w4

 

For JR East operated trains (for Kanazawa, Niigata, Tohoku region and Hokkaido)

https://www.jreast.co.jp/equipment/equipment_1/wheelchair/

 

 

Users can submit their request for a specific train and the train company will reply back. Travelers will still need to pick up the physical ticket before travel, since E-tickets are not available for Shinkansen. Also the websites are only in Japanese at the moment.